Privacy Policy

We collect the following types of personal information when you use our services:

Personal Identification: Full name, date of birth, nationality, passport details, and photographs.

Contact Information: Email address, phone number, mailing address, and emergency contact details.

Educational Records: Academic transcripts, certificates, test scores (IELTS, TOEFL, PTE, GRE, GMAT), and other academic documents.

Financial Information: Bank statements, scholarship applications, and proof of financial means (only when required for visa processing).

Website Usage Data: IP address, browser type, pages visited, and cookies (see our Cookie Policy for details).

Communication Records: Emails, chat messages, and counseling session notes related to your application.

We use your personal information for the following purposes:

• Processing university applications on your behalf

• Preparing and submitting visa applications

• Providing personalized counseling and guidance

• Communicating with universities, embassies, and other relevant institutions

• Sending updates about your application status

• Providing IELTS/English proficiency coaching and assessment

• Improving our services and website experience

• Complying with legal and regulatory requirements

We may share your personal information with:

Partner Universities: To process your admission applications. We only share information necessary for the application.

Government Bodies & Embassies: For visa processing and immigration purposes, as required by law.

Service Providers: Trusted third-party service providers who assist in our operations (e.g., email services, cloud storage), bound by confidentiality agreements.

We do NOT sell, trade, or rent your personal information to third parties for marketing purposes.

We implement robust security measures to protect your personal information:

• SSL/TLS encryption for all data transmitted through our website

• Secure file storage with restricted access controls

• Regular security audits and vulnerability assessments

• Staff training on data protection and confidentiality

• Secure disposal of physical documents when no longer needed

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data (subject to legal retention requirements).

Restriction: Request that we limit the processing of your data.

Objection: Object to the processing of your data for specific purposes.

Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Provide relevant content and recommendations

You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

• Active client records: For the duration of our service agreement plus 5 years

• Application records: 7 years after the completion of the application process

• Website usage data: 2 years from the date of collection

• Communication records: 3 years from the last interaction

After the retention period, data is securely deleted or anonymized.

Our services are primarily intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page with a new effective date

• Sending an email notification to active clients

We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BIIC

Email: [email protected]

Phone: 01329-719510

Address: Level 5, Zeenat Center 2, Road 07, Sector 04, Rajlokkhi, Uttara, Dhaka

We will respond to your inquiry within 72 hours.